Shipping Policy

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Shipping Policy 

Order Processing

  • Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

  • Shipping Options: We offer various shipping options to meet your needs. Shipping charges for your order will be calculated and displayed at checkout.
    • Standard Shipping: 3-5 business days but this will differ some cases
    • Express Shipping: 1-2 business days 

International Shipping

  • Shipping Rates: We offer international shipping to select countries. Shipping charges for your order will be calculated and displayed at checkout.
  • Customs and Duties: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Store Name] is not responsible for these charges if they are applied and are your responsibility as the customer.

How Do I Check the Status of My Order?

  • Tracking Information: When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
  • Contact Us: If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at [your email address] with your name and order number, and we will look into it for you.

Refunds, Returns, and Exchanges

  • Return Policy: We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
  • Damaged Items: In the event that your order arrives damaged in any way, please email us as soon as possible at [your email address] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
  • Exchanges: If you need to exchange an item, please contact us at [your email address] and we will guide you through the process.

Contact Us

If you have any further questions, please don’t hesitate to contact us at [your ema